Birtour partner programme: how the trade contracts an Azerbaijan DMC

BIRTOUR organises complete Azerbaijan programmes for the travel trade, including tours, events, accommodation, transfers, guides and guest activities. Use this guide to prepare the commercial questions for your agency agreement: component rates, deposit and balance dates, credit eligibility, room-option expiry, FAM terms and named contacts. To request an Azerbaijan programme, start on the travel-trade partner page. Published examples do not establish universal credit, discounts or supplier holds.

Prepare the agreement before confirming a programme

Use the net rates and B2B pricing guide to understand the components of a quotation. Record the commercial terms separately: who contracts each service, which rates are net or commissionable, when payment is due, and when supplier options expire. Prices and examples on a public page do not reserve rooms or establish credit terms.

Trade partners and direct travellers

This trade enquiry path serves tour operators, wholesalers, travel agencies, MICE planners, luxury advisors and DMCs arranging an Azerbaijan programme. Include the role your company will play and whether you need a single departure, a series, a private group or an event.

Travellers planning their own trip can use the tour catalogue and traveller enquiry form. A company is not required for a direct traveller enquiry, and each quoted price should state its group size and inclusions.

What to include in onboarding

1. Company and billing details. Provide your registration or trading name, billing entity, named contact, source markets, expected group size and season.
2. Documents to review. Request the contracting entity details and any relevant insurance, credentials and references. Check which documents are available and applicable to the proposed services before signing.
3. Commercial format. Agree net or commissionable pricing, invoicing currency, supplier conditions, payment dates and the status of any inventory options in writing.
4. Operational contacts. Confirm who owns the file, how updates are handled and what coverage applies during the trip.
5. First quotation. Send the programme brief and agree a realistic response deadline after scope and supplier availability have been reviewed.

Ask for the onboarding timetable and any fees, eligibility or minimum-volume conditions. This page does not establish a fixed completion time or membership entitlement.

Net or commissionable, and what the proposal must state

Tell the DMC which commercial format your agency needs. In a net quote, your agency receives a buying price and controls its resale margin. In a commissionable quote, the written gross price and commission basis must be explicit. Neither label is enough on its own.

For every material line, ask for the pricing basis, currency, taxes and fees, inclusions, supplier status, availability deadline and cancellation terms. If one programme contains different bases, record them line by line. This page publishes no standing percentage and creates no entitlement to a particular format.

What are the payment terms?

Request the deposit amount and due date, balance deadline, invoicing currency, tax treatment and any credit approval in the written programme agreement. Ask which supplier commitments are payable before confirmation and what is refundable. A published example does not establish a standard deposit, credit entitlement or quarterly rate lock.

Cancellation and refund terms for the programme

Obtain the cancellation and refund schedule for your programme before paying. Ask for dated windows, amounts or percentages, the affected service lines and the contact handling changes or complaints. Room blocks, charters and venue deposits can have different conditions; record those differences in the agreement. Include the applicable force-majeure terms in the written agreement.

Room blocks, allotment, and on-request

Request written availability for each property, room category and room count, with the option expiry and deposit deadline. A quote alone does not hold inventory. For a multi-city programme, check whether those deadlines align and which services remain on request.

For a cross-border programme, confirm the contracting party and supplier conditions in each country. The Caucasus operator guide describes routing questions; it does not replace current supplier or border confirmation. Ask separately whether an allotment is offered for your departure series and what release conditions apply.

Can our product team come on a FAM?

Send the proposed dates, team roles and inspection goals, including which hotels, routes and services you need to assess. Request the participant price, inclusions and any available discount in writing. This page does not confirm a fixed discount. If you plan photography or drone use, identify the equipment and locations early so the applicable permissions can be checked before travel.

Proposal deadline and operating contacts

Include your proposal deadline and time zone in the brief, then agree the reply schedule and named contact in writing. The RFP guide lists the information needed to check hotels, routing and supplier conditions.

Ask who handles updates if a supplier check delays the quote, who covers your working days and who provides on-trip or emergency contact. Any service credit or escalation arrangement must be stated in the agreement; this page does not establish one.

Confirm the commercial basis before booking

Record the pricing format, payment schedule, cancellation terms, supplier options and operational contacts in the programme agreement. A single departure, a series and a corporate event can require different commercial arrangements. Send any procurement requirements with the brief so the proposal addresses them together with the itinerary and service scope.

Request an Azerbaijan travel-trade proposal.

For operators comparing Baku ground partners before contracting anyone, the vetting checklist is in how to choose an Azerbaijan DMC. For a partner ready to price a specific programme, use the travel-trade partner page, follow the RFP brief format and request a written delivery deadline after scope review.